Terms and Conditions

Welcome to Gidgee Eyes. By accessing or using this website, placing an order, or purchasing products from us, you agree to the following Terms and Conditions.

1. General Information

This website is operated by Gidgee Eyes. Throughout the site, the terms “we”, “us” and “our” refer to Gidgee Eyes. These Terms and Conditions apply to all users of the site, including browsers, customers and contributors of content.

2. Products and Availability

We make every effort to ensure product descriptions, images, prices and availability are accurate. However, product colours, finishes and details may vary slightly due to screen settings, photography or supplier updates.

We reserve the right to update, change or discontinue products at any time without notice.

3. Pricing and Payment

All prices are listed in Australian dollars unless stated otherwise. Prices may change without notice.

Payment must be made in full at the time of purchase. Orders will not be processed until payment has been successfully received.

4. Orders

Once an order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order if there is an error, stock issue, payment problem or suspected fraudulent activity.

5. Shipping and Delivery

Delivery times are estimates only and may vary depending on your location, courier delays, public holidays or other circumstances outside our control.

We are not responsible for delays once an order has been dispatched, but we will do our best to assist with tracking and delivery enquiries.

6. Returns and Exchanges

Please choose carefully before purchasing. Returns or exchanges may be accepted in accordance with Australian Consumer Law and our returns policy.

Items must generally be unused, in original condition and returned with original packaging where applicable. Proof of purchase may be required.

7. Faulty or Damaged Items

If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible with your order details and photos of the issue.

Where required under Australian Consumer Law, we will offer a suitable remedy, which may include repair, replacement or refund.

8. Website Use

You agree not to use this website for any unlawful, harmful, fraudulent or abusive purpose. You must not attempt to interfere with the security, functionality or operation of the website.

9. Intellectual Property

All content on this website, including text, images, graphics, logos, product information and layout, is owned by or licensed to Gidgee Eyes and may not be copied, reproduced or used without permission.

10. Limitation of Liability

To the maximum extent permitted by law, Gidgee Eyes is not liable for any indirect, incidental or consequential loss arising from your use of this website or products purchased through it.

Nothing in these Terms and Conditions excludes your rights under Australian Consumer Law.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using this website, you agree to the collection and use of information as described in that policy.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and continued use of the website means you accept the updated terms.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us through the details provided on our website.